At SMAARTR, we are building a purpose-driven, people-first workplace rooted in empathy, respect, integrity, and collaboration. This policy outlines the basic principles that guide how we work together.

SMAARTR is a values-led organisation where creativity, kindness, and accountability coexist. We encourage open communication, mutual respect, and ownership in everything we do. We believe:

• Purpose is as important as performance. 
• Collaboration is more powerful than hierarchy
• Integrity and empathy are non-negotiable

SMAARTR is an equal opportunity workplace. We do not discriminate on the basis of gender, age, disability, religion, caste, sexual orientation, or background. We actively encourage diversity and inclusive participation across our team, collaborators, and artists.

All team members are expected to:

•  Treat colleagues, artists, partners, and customers with dignity and respect
•  Communicate professionally and thoughtfully
•  Refrain from harassment, discrimination, or inappropriate behaviour of any kind. 

Any form of verbal, physical, emotional, or digital harassment will not be tolerated.

SMAARTR is committed to providing a safe working environment:

•  Sexual harassment or misconduct is strictly prohibited
• Concerns can be raised confidentially with the Founder or designated point of contact
• All complaints will be handled sensitively, fairly, and promptly

Team members may have access to sensitive information related to: - Artists and their work - Customers and partners - Business processes and intellectual property. Such information must be kept confidential during and after the association with SMAARTR.

Team members should avoid situations where personal interests may conflict with SMAARTR’s interests. Any potential conflict must be disclosed to the Founder at the earliest.

• SMAARTR brand name, content, designs, and data must be used responsibly
• External sharing or representation requires prior approval
• Social media communication should align with SMAARTR’s values and tone

SMAARTR supports flexible and remote work arrangements based on trust and accountability.

Team members are expected to: 

• Honor commitments and timelines
• Communicate availability clearly
• Maintain professionalism in virtual interactions

All team members are expected to: 

• Act ethically and lawfully  
• Follow basic compliance and documentation requirements relevant to their role
• Uphold SMAARTR’s reputation and mission at all times

This policy applies to all team members, consultants, interns, and volunteers associated with SMAARTR.  SMAARTR reserves the right to update this policy as the organization evolves.